Credit Unions Reviews

company overview

Navy Federal Credit Union provides financial services to members of the military and their families from the Army, Navy, Marine Corps, Air Force, and Department of Defense. Financial products available to members include auto loans, credit cards, home equity, mortgages, checking, savings, and money market accounts. Business accounts are also available. Members can access their accounts using online or mobile banking services. Online service also features bill pay, account transfers, check ordering, viewable account history, and loan payments. Customer service is available online, over the phone, or in branch locations worldwide.

Founded in 1933, Navy Federal Credit Union is one of the world’s largest credit unions with $42 billion in assets. Operating by the motto, “We serve where you serve", Navy Federal Credit Union has over 3 million members.

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35 Reviews

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Most Popular Comment

+4

Navy Federal is a good credit union.  Their size (largest CU in the US) offers resources beyond what most credit unions can offer.  They update Mint without issues or cost.

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Grayleaf 1 year ago

I have had an account with Navy Federal since 1989.  I have kept this account, even when it was not my primary banking account just because their interest rates have always been phenominal.  The initial $5 I opened the account with in 1989 was at times the only money in my savings or checking account and the accounts remained open.  When I joined  you had to be military and outside CONUS to become a member.  I just found out that my mom, brothers, wife, daughter and grandsons can all become members due to my service.  Not only that, they will deposit money in their accounts to open their accounts.  This is awesome!  I don't pay a lot of fees that other banks charge.  I highly recommend this credit union if you qualify! 

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chiefs38119 2 weeks ago

 I have been with Navy FCU for 25 Years. can't beat a CC APR of 7.99%. they have curtious employee's and have always worked with my needs

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davidsmc 3 weeks ago

I use a NFCU branch near my home.  They are always courteous, and helpful.  I have a CD, credit card, money market account and savings.  They give me free cashiers' checks and no fee VISA gift cards.  It is so easy doing business with them.  I have been a customer since August 2011. 

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pitstopinpurg1 3 weeks ago

I love this credit union, but they need to train their employees better.  They tend to give faulty financial advice.  Do a lot of research before listening to their financial advisors.

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Himanot 1 month ago

I live near a NFCU branch so I have no complaints.  Free Cashier Checks, and refund of up to $10 using other ATMs helps.  I appreciate the friendly customer service. I wish they would give free checks, but they don't.  

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pitstopinpurg1 1 month ago

 I am very satisfied with Navy Federal. I have checking, savings, and credit cards.

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mandie70 1 month ago

 Very satisfied with Navy Federal Credit Union.....very helpful, very reliable....unfortunately you can't deal directly with them, but that will keep you from going to a local bank and taking out too much money!

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Stisi 2 months ago

To be the largest credit union in the world, they still lack a few things like available branches and agreements with other credit unions.  I would expect them to be more helpful when it comes to credit extension but it is fairly hit or miss.  Either way, I keep them around for my mother's sake but I don't do much business with them anymore.

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sheffiecochran 2 months ago

 they suck!! my wife and i both have loans from them. they are slow, and rude. we have been paying on my wifes loan for 4 months never late, and some how we owe more than what we took out??? even if you have great credit or bad credit the interest rates are always high. when i applyed for my loan i had a credit score of 760 and i still got a loan for 12% interest. i guess they are good for some people but they are not for everyone. if you have navy fed good luck and keep an eye on ur money

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Anonymous 2 months ago

I've been with NFCU since 1968 when I entered the Navy. Their customer service is absolutely excellent.  I re-financed my mortgage with them 3 years ago; the entire process went very smoothly.  I also have a car loan and credit card with them.  Rates are competitive, and virtually all transactions are easily accomplished online.  I can't imagine why anyone  other than a total loser would give them a negative review. 

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bosun13 3 months ago

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company details

Navy Federal Credit Union

  • Established: 1933
  • Headquarters: Vienna, Virginia
  • Website: www.navyfederal.org
  • Products: Auto Loans, Banking, Credit Cards, Home Equity, Mortgages
  • Assets: $42 billion
  • Available: Online, by phone, in branches; nationwide

Rating Distribution (32)

  • 47%
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  • 9%
  • 19%

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