CitiFinancial Auto, previously owned by CitiGroup Inc., provides vehicle financing online and through select dealerships. In 2010, CitiGroup Inc. sold CitiFinancial auto loans to Banco Santander SA, one of the five largest banks in the world. CitiFinancial is now serviced through Banco Sanatander's subsidiary, Sanatander Consumer USA. Customers with existing accounts can go online to make payments, view their account information, or chat live with an agent through the Sanatander Consumer USA website. Customer service is available over the phone and by mail.
Specializing in indirect, direct, and third-party originations and servicing of auto loans, Sanatander Consumer USA is a leading company in auto finance. Headquartered in Dallas, Texas, Sanatander Consumer USA began servicing auto loans in 1997.
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I had my auto loan through CitiFinancial up until last month when they sold off most if not all of their auto loans to another company. The loan was fine, however to pay a car payment online or over the phone cost $14.95 which I found really annoying especially with today technology. Hopefully this new company will not have that same cost associated with it.
tweetymac 1 year ago