Auto Insurance Reviews

company overview

Government Employees Insurance Company, popularly known as GEICO, offers auto insurance coverage nationwide. Coverage options include bodily injury liability, property damage liability, medical payments, uninsured motorist coverage, comprehensive physical damage, and collision coverage. GEICO also offers emergency road service, rental reimbursement, and mechanical breakdown insurance. Discounts are available in areas ranging from vehicle equipment to good driving history, as well as to military and multi-car owners. GEICO’s website features online bill pay and claims tracking.

Recognized by its GEICO Gecko mascot and "So easy a Caveman could do it" ad campaigns, GEICO guarantees customer support twenty-four hours a day, 365 days a year by phone or online. Originally established in 1936, GEICO became of a subsidiary of Berkshire Hathaway, Inc. in 1996. Today, GEICO has over nine million auto policyholders.

Reviews

16 Reviews

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Most Popular Comment

+2

 We have had GEICO car insurance since we were first married in 1965. Any time we have had to file a claim, they have been right there for us, no problems. A year ago, I was in an accident, another car made an illegal left turn and totalled my car. I was taken to the local Emergency Room, and was diagnosed with a concussion. GEICO was right there that night when my husband brought me home, we called at 11:30 that night to report the accident. They took all the information from me, and the next day we talked to them to leave a recorded report of the accident. The claims adjuster who worked with  me on the claim was so helpful, she was always contacting people for me, advising me about my claims against the other insurer, and fighting my battles for me. All I needed to do when I had a question was call her or email her. It took a year for everything to be settled, but she was there with me through it all, and I couldn't have done it without her. Our rates never went up, and I wouldn't go to another company even if they had. Loyalty like they showed was heartwarming. I would recommend them to anyone.

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McPenguin5 1 year ago

Every thing is good except the premium increase every six month.Premiums keep going up even though you have clean driving records. When I switched to another company I saved $300 per year.

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VIKHARI 1 month ago

I have had two accidents I'm a young driver and Geico still works with me on trying to keep my coverage as well as no raised policy. I think Geico is probably the best out there for young adults especially college students

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rcwaj2007 2 months ago

i've very good experience with them for my 1st claim last year.

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kryarlagadda 3 months ago

Submitted my first claim last week when a tree fell on my car.  AWESOME service - glad I had comprehensive coverage!

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hirthle 4 months ago

Great! When you take the online defensive driving class from geicoddc.com, they can even cut the deal further.

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JohnWang8848 7 months ago

I've only had GEICO for a few months, but I work for a competitor and GEICO has the best rates around for young people. Even with my employee discount, my company charged about 3x higher. I am insured in CT. I can't speak to claim experience yet. Companies like Travelers and Liberty Mutual are better for older people and have more focus on good service experience. Those companies are priced attractively for older people with high credit scores (except in CA MA NJ and another state I can't remember where it is illegal to use credit score), they don't care for young/"high risk" business.Young people should look at GEICO and Progressive. USAA is a great choice if you qualify.

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Anonymous 9 months ago

U R correct.  Geico is a rip off.  1,200 for six months on a new VW lease.  Usaa 543 6 mos.

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1dapperdan 11 months ago

+1

premiums keep going up even though I've never had an accident.  Even after their discount for being a customer for the last 5 years It's still cheaper to go else where.  Last year I wanted to add my homeowners insurance and they wanted 2x a year what everyone else was charging.  What ever happened to being loyal to your good customers?

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temp82 11 months ago

1/2 star. I had them for almost 3 years. I had an accisent and it wasn't my fault and I could not get the bluetooth on my phone to upload the pictures. The adjustor was in Tucson and didn't give a **** about helping me at all. I even told her I would send the cell phone to her. She could not be bothered. I am going to go and get a lawyer because Geico DOES NOT care not look out for its clients. You want to pour $ down the rain. Stay with them. 

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ariellesbabymama 11 months ago

Got GEICO for my motorcycle. It's served me well and I've experienced good customer service.

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torchsonghero 11 months ago

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company details

GEICO

  • Established: 1936
  • Headquarters: Chevy Chase, Maryland
  • Website: www.geico.com
  • Products: Auto Insurance, Life Insurance
  • Assets: NA
  • Available: In-person agents and online; nationwide

Rating Distribution (16)

  • 69%
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  • 13%
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